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OldMercs Services
Can you help me diagnose a mechanical problem with my outboard?
  While we try to help folks any time we can, it is frequently impossible to diagnose problems without examining your motor "hands-on". Please consider before emailing us, whether it wouldn't be better to have a mechanic look at it in person. If your motor is older than your local dealer is willing to service, we'll do our best to help you, but we also expect you to do your best to help yourself. This would include obtaining the proper manuals and following any applicable diagnostic procedure. When you contact us, please have all of the necessary information available such as model or horsepower, serial number and part numbers or descriptions. We ask you kindly not to contact us with questions that you can easily look up in your service manual. If you still find yourself in need of technical help or advice you can call us at 610-495-7774.
How do I order parts from you?
  OldMercs is a parts-only resource for older Mercs.  We operate out of a larger parent company, East Coast Marine Service, and our shop services only modern outboards (1987 and newer).  

Owners of motors from the sixties and earlier who are seriously interested in repairing, running or restoring their outboards can find a wealth of information amongst the members of the Antique Outboard Club. Consider joining the club, attending club meets, and getting to know some members in your area. Collectively, the members represent a tremendous resource for old outboard knowledge and most of them are more than willing to help folks who are willing to help themselves.

I need a Mercury decal set you don't list on this site. Can you supply it?
  We have no decals available for any 1964 or newer models that are discontinued by Mercury.  We suggest taking what remains of old decals to a local computerized sign shop.  They usually can help.
I need a replacement lower unit for my outboard, can you help?
  Water intrusion into lower units and the subsequent freezing, cracking or rusting that occurs, is a common source of failure in outboards. Replacement lower units are in high demand. We are sometimes able to help with a used or rebuilt lower unit or the parts or service to repair or rebuild your existing unit. To find out if we can help, please contact us with the following information:
  1. The model (or horsepower) and serial number of your engine.
  2. Whether your motor is short shaft (15" - 16" transom height) or long shaft (20" transom height).
  3. Whether you are looking for a complete assembly which would include the gears and shafts, or whether you are merely in need of an empty housing.

Remember, it is good practice to check gear lube frequently, especially in older outboards, and address any problems of water intrusion promptly.  

Once I order, how long will it take for my order to arrive?
 
The length of time for your order to arrive will depend on the shipping method you choose. If you choose UPS Ground please click link to see the map for your expected delivery time.  Depending on your zone in relation to us, it could take 2 - 6 days. 
 
At this time we do not ship UPS to International locations.  Delivery time will depend on customs for your country.
 
If you choose U.S. Postal Service, shipping could vary between 2 - 6 days depending on your region.
Will you buy my old outboard?
  No, we do not buy old outboards. You could try using E-Bay or Craigslist to sell your motor.
Will you repair my old outboard?
 
OldMercs is primarly parts-only resource for older Mercs. We operate out of a larger parent company, East Coast Marine Service, and our shop services only modern outboards (1988 and newer).   However, we do repair older Mercs on a case by case basis.  We will repair them between the months of December and March only.  We will only work on motors that we can obtain parts for. Please call us for further information.
 
Owners of motors from the sixties and earlier who are seriously interested in repairing, running or restoring their outboards can find a wealth of information amongst the members of the Antique Outboard Club. Consider joining the club, attending club meets, and getting to know some members in your area. Collectively, the members represent a tremendous resource for old outboard knowledge and most of them are more than willing to help folks who are willing to help themselves.
You seem to specialize in early Mercs, can you also help with parts for my later model Merc?
  Yes! We are a full service dealer for Mercury, Mariner, Force, Chrysler, West Bend Outboard Parts & Mercruiser Stern Drives, as well as Evinrude/Johnson (now Bombardier.) . Let us know what you are looking for and we'll be happy to try to help.